Meridian Member Experience (MX)
Member Experience
WELCOME TO THE MERIDIAN MX 2
MERIDIAN MX Applications Functions ▪ Open Enrollment ▪ Branded Videos ▪ New Hire ▪ URL Links Orientation ▪ Enrollment ▪ New Program platforms Rollout ▪ Summaries ▪ Strategic ▪ Notices & Communication Disclosures Campaigns ▪ Email Links ▪ Bringing Carrier PDF’s to Life ▪ Data Analytics ▪ Much, Much More 3
MEET ALEX Our Dedicated Enrollment Counselor with an added twist of FUN… Fun Fact: Alex helped redirect 11% of our members to a lower cost plan, that better met their needs! 4
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SAMPLE MX –MEDICAL PLAN Services In-Network Benefits Network Annual Deductible Individual - $500 (E) ▪ Empire BlueCard EPO Family - $1,250 (E) Out-of-Pocket Maximum Individual - $5,000 (E) Family - $12,500 (E) Plan Primary Care & Specialist Visit $35 / $50 ▪ 1/1/2021 –12/31/2021 Urgent Care & Walk-In Visits $50 Emergency Room Visit $100 Provider Search Labs Office: $35 or $50 Copay / Lab or Hospital: 20% after Deductible www.empireblue.com Radiology Office: $35 or $50 Copay / Lab or Hospital: 20% after Deductible High-Cost Diagnostics 20% after Deductible Additional Information In-Patient Hospitalization 20% after Deductible Out-Patient Surgery 20% after Deductible ▪ Sydney Flyer Durable Medical Equipment 20% after Deductible Prescription Drugs ▪ Be Active Flyer Deductible No Deductible Tier 1 $10 ▪ COVID Test Locator Tier 2 $35 Tier 3 $70 Mail Order 2x Retail 5
Tom Clements Managing Partner Contact Us! T: 203-339-2735 E: [email protected] 6
