Our Approach Custom Communications –tailor-made, uncomplicated benefit documents, emails, videos and online solutions. Simplified Language & Examples –limited insurance speak, authentic and relatable examples. Benefit Administration Systems-evaluate and implement solutions specific to your needs. Plan Decision Support –web content assists with plan selection to best meet members’utilization and financial needs for short and long term. Benefits On Demand –online benefits information available 24/7, 365. Listen/ask experts on demand. 9