employers on a national, regional, industry and employer size basis. We typically use the benchmarking data when analyzing alternative plan designs, contribution strategies, new program adoption and cost containment. As part of UBA, we have access to the largest national employee benefit survey data set. The UBA survey garners 15,000+ responses annually and is so highly regarded that in 2018 it was passed out to all members of congress, so they could analyze and interpret what benefits companies are offering their employees and how much they cost. Through several vendors partners we have access to additional benchmarking studies including information on salary, PTO benefits, absence management and employee engagement. In short, our benchmarking resources are best in class and allow us to position Iroquois as competitively as possible within the marketplace, while also meeting the goals and budget of the organization. Open Enrollment The Meridian open enrollment process is multifaceted from both an employer and employee standpoint and runs the gamut of data collection and implementation to employee and dependent communication. The key to a successful open enrollment is strategy and execution. We work with Iroquois during our pre-renewal meeting to develop a strategy and timeline to conduct open enrollment that is tracked and managed in our CRM. Meridian has the capabilities to conduct an all manual open enrollment period with in-person meetings a paper-based enrollment forms all the way to a fully digital open enrollment with online meetings and benefit enrollment portals. Should Iroquois wish to utilize an online open enrollment solution, Meridian commits to assist Iroquois in the analysis of various benefit administration platforms, such as, Employee Navigator, Ease, PlanSource, B-Swift, or Maxwell to name but a few. If Iroquois would like to move forward with a new system Meridian will lead the implementation from start to finish. If granted access to a current system Meridian will work with the current vendor to update the enrollment site with any new information and provide ongoing management. Our employee/member communication strategy is multi-layered; firstly, Meridian is always readily available to conduct open enrollment meetings with Iroquois employees’ onsite. Secondly, we supplement the in-person meetings with open enrollment webinars that can be conducted during and after business hours for both employees, spouses and dependents. Finally, Meridian provides members with access to an open-enrollment digital member experience (MX) presentation(s). The MX presentation(s) are designed to ensure that employees, spouses and dependents receive clear and consistent information regarding their benefit options, cost savings tips and how to enroll. The presentation is fully interactive and can link out to carrier websites, HRIS/Ben-Admin enrollment platforms and also incorporates ‘calls-to-action’. An example of a CTA would be carrier videos on wellness offerings, downloadable benefit summaries etc. In addition, viewing of the MX presentations are trackable, therefore we can review what information members were interested in and use it to boost engagement metrics in the future. Click To View an MX Example Our digital technology solutions called TouchPoints and our mobile app PocketPal allow members access 18